{"id":41,"date":"2020-02-05T05:36:12","date_gmt":"2020-02-05T05:36:12","guid":{"rendered":"https:\/\/bluefolder.com\/?page_id=41"},"modified":"2022-06-30T12:55:43","modified_gmt":"2022-06-30T18:55:43","slug":"support","status":"publish","type":"page","link":"https:\/\/bluefolder.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.2.1″ use_background_color_gradient=”on” background_color_gradient_start=”#449EFF” background_color_gradient_end=”#2C6AB0″ background_color_gradient_direction=”135deg” background_image=”https:\/\/bluefolder.com\/wp-content\/uploads\/2020\/02\/geometric-bg-overlay-01.jpg” background_blend=”overlay” custom_padding=”10%|||” animation_direction=”bottom” box_shadow_style=”preset3″ box_shadow_vertical=”-250px” box_shadow_blur=”0px” box_shadow_color=”#F8FBFE” box_shadow_position=”inner” global_colors_info=”{}”][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.8em” header_font=”Nunito Sans|700|||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”45px” header_line_height=”1.3em” header_2_font=”||||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

Free, Friendly Support Offered with All Accounts<\/h1>

BlueFolder offers free online support, and support via email or phone. Our goal is to make your experience with BlueFolder easy and efficient.<\/span><\/p>

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ admin_label=”Contact Information” _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color_gradient_direction=”243deg” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”EMAIL” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0c71c3″ image_icon_width=”64px” content_max_width=”470px” _builder_version=”4.13.0″ header_font=”Nunito Sans|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>

<\/a><\/h6>

Email our support team for assistance. Monday – Friday 8am – 5pm (Mountain)<\/p>

\u00a0SUPPORT@BLUEFOLDER.COM<\/a><\/p>

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color_gradient_direction=”243deg” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”PHONE” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0c71c3″ image_icon_width=”64px” content_max_width=”470px” title_tablet=”” title_phone=”” title_last_edited=”on|desktop” _builder_version=”4.13.0″ header_font=”Nunito Sans|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>

<\/a><\/h6>

For immediate assistance, call our support team. Monday – Friday 8am – 5pm (Mountain)
<\/a><\/p>

877-258-3467 TOLL-FREE<\/a><\/p>

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color_gradient_direction=”243deg” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”ONLINE DOCS” url=”https:\/\/support.bluefolder.com\/hc\/en-us” url_new_window=”on” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0c71c3″ image_icon_width=”64px” content_max_width=”470px” _builder_version=”4.13.0″ header_font=”Nunito Sans|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px|false|false” link_option_url=”https:\/\/support.bluefolder.com\/hc\/en-us” link_option_url_new_window=”on” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>

<\/a><\/h6>

Access our knowledge base, full of useful information to help you get the most from your BlueFolder account.<\/p>

GO TO SUPPORT PORTAL<\/a><\/p>

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Email Form Section” _builder_version=”3.22″ background_color=”#f8fbfe” custom_padding=”100px|0px|100px|0px” global_colors_info=”{}”][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

General Questions<\/h2>

[\/et_pb_text][et_pb_accordion _builder_version=”4.2.1″ global_colors_info=”{}”][et_pb_accordion_item title=”What kinds of businesses can use BlueFolder?” open=”on” _builder_version=”4.2.1″ global_colors_info=”{}”]<\/p>

Yes. We\u2019ve made it a priority to support commonly used printed document formats with BlueFolder. If your employees are carrying clipboards and don\u2019t use computers, you can still benefit from BlueFolder in the office. Just print out each employee\u2019s daily schedule and a familiar-looking service request form and off they go, doing work as usual.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”My service team uses paper work orders and they hate using computers. Can I still use BlueFolder?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Yes. We\u2019ve made it a priority to support commonly used printed document formats with BlueFolder. If your employees are carrying clipboards and don\u2019t use computers, you can still benefit from BlueFolder in the office. Just print out each employee\u2019s daily schedule and a familiar-looking service request form and off they go, doing work as usual.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can customers create work orders via BlueFolder?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Yes. BlueFolder provides your company with a customer portal where your customers can submit requests for service. These requests are logged into your BlueFolder account, ready for import into your list of active work orders. You can even tell BlueFolder to send you an email every time a customer submits a request.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”How do my customers check the status of service requests?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Our Customer Portal allows you to setup a personalized web page that your customers can use to request new service and check the status of requests they\u2019ve already made. This is a critical tool for keeping your customers happy, and it gives your business a key competitive advantage!<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

Security<\/h2>

[\/et_pb_text][et_pb_accordion _builder_version=”4.4.2″ global_colors_info=”{}”][et_pb_accordion_item title=”Will my data be kept private and safe?” open=”on” _builder_version=”4.4.2″ global_colors_info=”{}”]<\/p>

Yes. All communication with our servers is encrypted in transit, and your account data is encrypted at the database level. Our servers are hosted with Microsoft Azure, one of the world’s largest cloud hosting providers. Additionally, BlueFolder offers robust access-control features that allow you to control the data your employees can see and edit in your account.<\/p> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Will BlueFolder ever use my data?” _builder_version=”4.4.2″ global_colors_info=”{}” open=”off”]<\/p>

No. Your data belongs to you, and you alone. We will never allow anyone else to ever view or have access to your information under any circumstances, guaranteed. Our data center partners are industry leaders who have taken measures to ensure the highest level of security for your information.<\/p> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer SSL encrypted access to my account?” _builder_version=”4.4.2″ global_colors_info=”{}” open=”off”]<\/p>

Yes, BlueFolder employs SSL encryption on all accounts by default and we do not allow non-encrypted access mechanisms.<\/p> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

Reliability<\/h2>

[\/et_pb_text][et_pb_accordion _builder_version=”4.4.2″ global_colors_info=”{}”][et_pb_accordion_item title=”How reliable is BlueFolder?” open=”on” _builder_version=”4.4.2″ global_colors_info=”{}”]<\/p>

BlueFolder maintains a high level of uptime 365 days a year. Scheduled maintenance and update periods that affect uptime are pre-announced to our users. Our cloud offering is hosted with Microsoft Azure<\/a>, which includes the most comprehensive compliance coverage of any cloud service provider, and is trusted by 95% of Fortune 500 companies.<\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is my data backed up?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Yes. All of the data in your BlueFolder account is backed-up every few hours, and multiple backup copies are retained in order to facilitate quick restoration in the unlikely event of a system failure.<\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”How scalable are BlueFolder’s applications?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

BlueFolder\u2019s applications have the capacity to scale to an enterprise of any size. The architecture behind BlueFolder was designed from the ground up to support thousands of users and companies. Our applications are based on Microsoft .NET, run on Microsoft operating systems and SQL Server databases, and are housed at a Tier 1 data center.<\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

Purchasing BlueFolder<\/h2>

[\/et_pb_text][et_pb_accordion _builder_version=”4.13.1″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”How much does BlueFolder cost?” _builder_version=”4.13.1″ hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>

BlueFolder is priced per-month, and offers multiple price plans<\/a>\u00a0that are are structured to meet the needs of service teams of all sizes, from small companies with only a few users to large scale enterprise organizations with hundreds of users.<\/p>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I download my data if I decide to cancel my BlueFolder account?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Yes. You can export your account data directly from within BlueFolder at any time.<\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.2.1″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>

Getting Started<\/h2>

[\/et_pb_text][et_pb_accordion _builder_version=”4.4.2″ global_colors_info=”{}”][et_pb_accordion_item title=”How long does it take to implement BlueFolder?” open=”on” _builder_version=”4.2.1″ global_colors_info=”{}”]<\/p>

You can be up and running the same day you sign up. Since BlueFolder makes it easy to import key data yourself, you don\u2019t have to wait and pay for expensive conversion services.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”How much training do we need?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

BlueFolder has been designed with an intuitive interface that most users can pick up in a few hours with no formal training.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can we transfer data from Outlook, QuickBooks\u00ae, and others?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

Yes. BlueFolder can import customers, contacts, and materials, expenses, and labor items. There is a simple import process that is preconfigured to work easily with Outlook and QuickBooks\u00ae. The system can also easily import data from many other sources that can export data in either CSV or tab-delimited files.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I customize BlueFolder for my business?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

BlueFolder\u2019s customization capability brings a competitive advantage to your business that includes custom field additions, custom values, custom names, and a customized website for your customers to request service online.<\/p> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does BlueFolder handle access when I am on the road?” _builder_version=”4.2.1″ global_colors_info=”{}” open=”off”]<\/p>

BlueFolder can notify you and your team via email or text-message when certain events happen in your account. And because BlueFolder is a web application, you can log in from any device with web access.<\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div> <\/div>

[\/et_pb_accordion_item][et_pb_accordion_item title=”What if I need special assistance converting important data?” _builder_version=”4.4.2″ global_colors_info=”{}” open=”off”]<\/p>

While our import tools allow you to load the most common types of data into BlueFolder yourself, we offer services to assist in special conversions of data if needed. Please contact sales at\u00a0sales@bluefolder.com<\/a> to get a quote for a special conversion if that is required. Most conversion projects are quick and inexpensive.<\/p>

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

Free, Friendly Support Offered with All Accounts BlueFolder offers free online support, and support via email or phone. Our goal is to make your experience with BlueFolder easy and efficient. Email our support team for assistance. Monday – Friday 8am – 5pm (Mountain) \u00a0SUPPORT@BLUEFOLDER.COM For immediate assistance, call our support team. Monday – Friday 8am […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport | BlueFolder Field Management Software<\/title>\n<meta name=\"description\" content=\"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bluefolder.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | BlueFolder Field Management Software\" \/>\n<meta property=\"og:description\" content=\"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bluefolder.com\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"BlueFolder\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/bluefolderSoftware\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-30T18:55:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bluefolder\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bluefolder.com\\\/support\\\/\",\"url\":\"https:\\\/\\\/bluefolder.com\\\/support\\\/\",\"name\":\"Support | BlueFolder Field Management Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#website\"},\"datePublished\":\"2020-02-05T05:36:12+00:00\",\"dateModified\":\"2022-06-30T18:55:43+00:00\",\"description\":\"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bluefolder.com\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bluefolder.com\\\/support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bluefolder.com\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bluefolder.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#website\",\"url\":\"https:\\\/\\\/bluefolder.com\\\/\",\"name\":\"BlueFolder\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bluefolder.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#organization\",\"name\":\"BlueFolder Software\",\"url\":\"https:\\\/\\\/bluefolder.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bluefolder.com\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/BlueFolder_Logo_Horizontal_Primary_100h.png\",\"contentUrl\":\"https:\\\/\\\/bluefolder.com\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/BlueFolder_Logo_Horizontal_Primary_100h.png\",\"width\":458,\"height\":100,\"caption\":\"BlueFolder Software\"},\"image\":{\"@id\":\"https:\\\/\\\/bluefolder.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/bluefolderSoftware\",\"https:\\\/\\\/x.com\\\/bluefolder\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support | BlueFolder Field Management Software","description":"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bluefolder.com\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support | BlueFolder Field Management Software","og_description":"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.","og_url":"https:\/\/bluefolder.com\/support\/","og_site_name":"BlueFolder","article_publisher":"https:\/\/facebook.com\/bluefolderSoftware","article_modified_time":"2022-06-30T18:55:43+00:00","twitter_card":"summary_large_image","twitter_site":"@bluefolder","twitter_misc":{"Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bluefolder.com\/support\/","url":"https:\/\/bluefolder.com\/support\/","name":"Support | BlueFolder Field Management Software","isPartOf":{"@id":"https:\/\/bluefolder.com\/#website"},"datePublished":"2020-02-05T05:36:12+00:00","dateModified":"2022-06-30T18:55:43+00:00","description":"Have a question about BlueFolder field management software? We've got answers. If you don't find what you need in our FAQ section, you can call or email us.","breadcrumb":{"@id":"https:\/\/bluefolder.com\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bluefolder.com\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bluefolder.com\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bluefolder.com\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/bluefolder.com\/#website","url":"https:\/\/bluefolder.com\/","name":"BlueFolder","description":"","publisher":{"@id":"https:\/\/bluefolder.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bluefolder.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bluefolder.com\/#organization","name":"BlueFolder Software","url":"https:\/\/bluefolder.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bluefolder.com\/#\/schema\/logo\/image\/","url":"https:\/\/bluefolder.com\/wp-content\/uploads\/2020\/08\/BlueFolder_Logo_Horizontal_Primary_100h.png","contentUrl":"https:\/\/bluefolder.com\/wp-content\/uploads\/2020\/08\/BlueFolder_Logo_Horizontal_Primary_100h.png","width":458,"height":100,"caption":"BlueFolder Software"},"image":{"@id":"https:\/\/bluefolder.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/bluefolderSoftware","https:\/\/x.com\/bluefolder"]}]}},"_links":{"self":[{"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":0,"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"wp:attachment":[{"href":"https:\/\/bluefolder.com\/wp-json\/wp\/v2\/media?parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}